Our 12-Step Process

From a click to the keys — how it works.

A clear, transparent journey from the moment you spot a car to the day it parks in your driveway. Every step documented. Every milestone confirmed.

The Journey

12 steps. Zero surprises.

From discovery to delivery, here is every move we make on your behalf — and exactly when.

Phase 1 — Discovery & Booking

1. View Car

You browse our curated Dubai inventory, or send us the spec you're dreaming of. HD photos and walk-around videos for every listing.

Day 0
1
2

2. Request Quote

Send a short request — we reply within 24 hours with a fixed all-in quote: vehicle, shipping, duties, homologation. No hidden fees.

Day 1

3. Pay Deposit

A 20% refundable deposit secured through our regulated escrow partner in Dubai. Your funds, fully protected.

Day 2–3
3
Phase 2 — Verification
4

4. Inspection

Our team performs a 120-point physical inspection on-site in Dubai. Full HD video and report sent to you for approval.

Day 4–6

5. Documentation

Sales contract, RTA export certificate, mulkiya, VIN report — every paper notarised and digitally shared with you.

Day 7–9
5
6

6. Customs Clearance

Dubai Customs export clearance handled by our in-house licensed broker. Vehicle approved for international transit.

Day 10–12
Phase 3 — Shipping

7. Shipping Booking

We book your shipping line (RoRo, container, or air) with marine insurance included, and confirm the sailing date.

Day 13–14
7
8

8. Bill of Lading

Original Bill of Lading issued and sent to you. The vehicle is officially under shipment tracking.

Day 15
Phase 4 — Final Stretch

9. Final Payment

Once the BL is in your hands, the remaining 80% is released from escrow. Full transparency, full control.

Day 16
9
10

10. Documents Sent

All original documents couriered via DHL: title, export cert, CoC, invoices — everything ready for local registration.

Day 17–19

11. Vehicle Shipped

Live container tracking shared with you. Weekly updates from our logistics desk until your car reaches your port.

Day 18–40
11
12

12. Delivery

Vehicle cleared at destination port, homologation finalised, and delivered to your door. Keys handed over. Mission complete.

Day 40–55
By the Numbers

A process built for speed and trust.

14
Days avg. to ship
120
Inspection points
100%
Homologation rate
24h
Quote response
Our Promises

Three guarantees we never break.

Escrow-Protected

Your funds stay in regulated escrow until you approve every milestone. Zero risk of loss.

Fixed Timeline

If we miss your agreed delivery date, the shipping is on us. We respect your time as much as your money.

One Human, Always

You get one dedicated concierge on WhatsApp from day 0 to delivery. Never a chatbot. Never a queue.

Ready When You Are

Your dream car is 12 steps away.

Start the journey today. Send us your dream spec — we'll do the rest. Free quote within 24 hours, no commitment.